Privacy Policy

Mulwaree Digital Marketing Agency

Effective Date: May 2025

At Mulwaree, your privacy is important to us. We are committed to protecting your personal information and complying with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy outlines how we collect, use, store, and protect your personal data.

 

Who We Are

Mulwaree is a Canberra-based digital marketing agency providing SEO, paid advertising, content creation, and web strategy services across Australia. Our website address is: https://mulwaree.online/

Contact Details

  • Phone: +61 403 596 519

  • Email: evan@mulwaree.org

  • Postal Address: PO Box 2420, Canberra ACT 2601, Australia

What Information We Collect

We may collect and store the following types of personal information:

  • Your name, email address, and phone number

  • Business name and website URL

  • Information submitted via contact forms or newsletter subscriptions

  • Analytical data from website usage (such as IP address, browser type, pages visited, and referring websites)

  • Any other information you voluntarily provide to us

We only collect personal information that is necessary for delivering our services and operating our business efficiently.

How We Collect Information

We collect information through:

  • Direct communication (phone, email, or in-person)

  • Website contact forms

  • Subscriptions to newsletters or blog updates

  • Analytics tools like Google Analytics or Facebook Pixel

  • Third-party platforms we use for marketing or CRM purposes

Why We Collect Your Information

We use your information to:

  • Respond to your enquiries and provide requested services

  • Communicate with you about projects, campaigns, or promotions

  • Improve our website functionality and user experience

  • Send relevant marketing communications (with your consent)

  • Comply with legal obligations

Disclosure of Information

We may share your personal data with:

  • Third-party service providers who assist us with our operations (e.g. website hosting, CRM systems, analytics)

  • Legal authorities if required by law

  • Contractors or freelancers working with us on your project

We do not sell or rent your personal information to third parties.

Data Security

We take all reasonable steps to ensure the protection of your information, including:

  • SSL encryption for website forms

  • Secure access controls to internal systems

  • Regular software updates and maintenance

  • Data minimisation and access restriction principles

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies & Analytics

Our website uses cookies and third-party tracking tools such as Google Analytics to collect anonymised data about site traffic and user interactions. This helps us:

  • Understand website performance

  • Improve the relevance of our content

  • Optimize marketing campaigns

You can choose to disable cookies via your browser settings if you prefer not to be tracked.

Accessing and Updating Your Information

You have the right to:

  • Request access to your personal data

  • Ask us to correct inaccurate or outdated information

  • Withdraw your consent to our use of your data

Please email evan@mulwaree.org for any access or correction requests.

External Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these websites and recommend reviewing their respective privacy policies.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices, technology, or legal requirements. The updated version will always be posted on this page with the effective date noted at the top.

Contact Us

If you have any questions, concerns, or complaints regarding your privacy or this policy, please contact:

Evan, Director
📧 evan@mulwaree.org
📞 +61 403 596 519
✉️ PO Box 2420, Canberra ACT 2601